We accept returns on online purchases within 30 days of the delivery date for a full refund. To be eligible, items must be in their original condition, with original packaging and accompanied by a receipt. Please note, this policy applies exclusively to online orders and does not include custom-made pieces, special orders, or in-store purchases.

NO REFUNDS. Exchanges for store credit only within 90 days of the date of purchase. To exchange merchandise, the merchandise must be in original, undamaged, and unworn condition and accompanied by the original box, all warranty cards, explanation booklets, and diamond grading certificates intact. Closeouts, special orders, altered pieces (including ring sizing), and custom pieces are not exchangeable. Gift certificates are not redeemable for cash and may be used for purchases only. All claims must be accompanied by the original receipt.

We provide a sizing chart for each type of jewelry, as well as instructions on how to measure your own size. If you're still unsure, feel free to contact us and we'll help you find the right size.

We use a variety of high-quality materials, including sterling silver, gold, platinum, diamonds, and gemstones. Each product page includes detailed information on the materials used.

We provide care instructions for each type of jewelry, to help keep your pieces looking beautiful for years to come.

Yes, we offer gift wrapping for a small fee. Just select the gift wrapping option at checkout.

We offer several shipping options, with estimated delivery times ranging from 2 to 7 business days. Exact delivery times depend on your location and the shipping method you choose.

Yes, we offer international shipping to many countries. Shipping rates and delivery times vary based on your location.

You will receive a tracking number via email as soon as your order ships. You can use this number to track your package on our website or on the carrier's website.

If your order arrives damaged or defective, please contact us within 48 hours of receiving it, and we will arrange for a replacement or refund.

Yes, we offer customization and personalization for many of our products. See our personalization options here.

Yes, we can do repairs on jewelry or watches purchased from us or elsewhere. Currently, we are not taking repairs online. So, please feel free to bring your repair into one of our store locations.